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    Refund Policy

    Refund policy

    As a small business, we want you to be completely satisfied with your online purchase. If you are having issues with our sizing or quality, returns are accepted within 14 days of receiving your order.

    Note: Returns and exchanges only apply for unworn and unused items. Merchandise received past 14 days will not be accepted.

    We’ll gladly accept a return within 14 days of purchase, subject to the following conditions:

    • Your original Order Number must be provided as proof of purchase.
    • The item(s) must be in original condition and packaging, it must be unused and unworn.
    • Sale items and items sold on promotion are non-refundable. A store credit will be issued if you choose to return any sale purchases.

    To submit a request for a return or exchange, please email nailbop9@outlook.com and let us know why you would like to return your package. Please await for approval before sending your package back, address will be offered then, as we do not accept incoming returns that have not been approved by the team.

    Refunds will be processed within 14 days of receiving the returned package in its original condition. 

    INTERNATIONALLY

    You will be required to pay for your own shipping costs if you decide to return your order, we do not cover international return shipping. International exchanges are unable to be processed. Store credits can be issued if you are wanting to repurchase a different item. We will only cover the cost of postage on returns if your order is faulty.

    APPLICATION & REMOVAL

    Step 1: Prep!

    Prepping your nails is the key to long-lasting press-on nails, so don’t skip this step!

    1. Push back cuticles: Use the included cuticle stick and gently push back your cuticles. File your natural nails to your desired shape.
    2. Find your fit: Match each Glowie nail to your natural nail beds to find the best size for a seamless fit.
    3. Buff: Lightly buff the surface of your nails with the nail file provided in the kit.
    4. Cleanse: Wipe your nails thoroughly with the alcohol wipe to remove natural oils that could weaken the adhesive.

    Step 2: Choose Your Adhesive

    Choose the adhesive that works best for your wear time:

    Option 1: Sticky Tabs (Ideal for short-term wear)

    • Select a sticky tab that fits your nail bed and apply it to your nail.

    Option 2: Nail Glue (Best for long-term wear up to 14 Days)

    • Apply a small amount of nail glue to both your natural nail and the back of the Glowie nail.
    • Avoid touching the glue with your fingers—it bonds quickly!

    Step 3: Press!

    1. Place the NailBop nail at a 45° angle over your natural nail.
    2. Press down firmly for 20–30 seconds, making sure to eliminate any air bubbles.

    You're all set! Enjoy your flawless nails! ✨

    Easily remove your press-ons without causing damage by following these simple steps:

    1. Prepare a Soak: Mix hot water, soap, and any type of oil (e.g., cuticle oil, kitchen oil, or body oil) in a bowl.
    2. Soak Your Nails: Immerse your nails in the mixture for 10–15 minutes to loosen the adhesive.
    3. Gently Remove: Once the nails are softened, gently lift them off.

    Pro Tip: If some nails are stubborn to remove, it could be due to the amount of glue used or how long they've been applied. In this case, soak them a little longer to ensure easy removal!

    No stress, no damage, just fresh nails! 💅✨

    • Avoid Water Contact: For the best results, steer clear of water for at least 3 hours after application. This will help the sticky tabs or glue bond securely and extend wear time.
    • Hands Off After Cleaning: Once you’ve wiped your nails with the alcohol pad, avoid touching them with your fingertips. This prevents natural oils from transferring back onto your nails, which could affect adhesion.

    Follow these tips for a flawless, long-lasting manicure! 💅✨

    Absolutely—100%!

    Glowie nails are crafted to be durable and long-lasting, making them perfect for multiple uses.

    1. Clean Them Up: Gently buff off any leftover glue from the back of the nails using the petite nail file included in your kit.
    2. Store Them Safely: Place the cleaned nails back into the Glowie case to keep them in perfect condition for your next use. 😊

    Enjoy effortless, reusable nails! 💅✨

    Don't worry, if some nails are popping off sooner than others, it’s usually due to uneven glue application. No biggie—here’s how to fix it:

    1. Reapply: Add a small amount of glue to your natural nail and a dot to the back of the press-on nail.
    2. Press Again: Follow the same pressing steps to reattach it securely.

    Absolutely, babe! Your natural nails are completely safe when using NailBop press-ons. Our nail glue is non-damaging and gentle on your nails.

    To maintain healthy natural nails, follow these tips:

    • Recommended Wear Time: Keep your press-ons on for 7–14 days. Wearing them longer may increase the risk of water getting trapped between the artificial nail and adhesive, potentially leading to bacteria growth.
    • Monitor for Lifting: If your nails start to lift, follow the removal process promptly to avoid issues.
    • Reapply with Care: You can reuse your press-ons! Just ensure both your natural nails and the artificial nails are clean and properly prepped before reapplication.

    With proper prep, care, and timely removal, your natural nails will stay strong and healthy! 💅✨

    SHIPPING & DELIVERY

    Yes! We offer free standard shipping for orders over $50.

    We know you want your order ASAP. We are just as excited for you to receive your new NailBop nails! We ship all orders out within 48 business hours of purchase.International shipping will take on average 7-15 business days.

    Please note that NailBop is not responsible for any import duties, taxes, customs fees, brokerage fees, or other charges imposed by your local government(if available).

    All taxes and duties are the responsibility of the recipient and are collected by your local government. For detailed information about these charges, we recommend contacting your local customs office.

    Important: Shipping fees and taxes will not be refunded for packages refused due to unpaid customs duties or taxes. To avoid unexpected costs, please familiarize yourself with your country’s import policies before placing an order.

    Thank you for your understanding and support! 💖

    RETURNS & REFUNDS

    We hope you’re absolutely obsessed with your new NailBop nails and never look back at overpriced manicures! 💅✨ But if for any reason you’re not completely satisfied, we’re happy to offer a hassle-free return on new, unused, and unopened nails within 14 days of purchase.

    Important:

    • Return shipping costs are the responsibility of the customer.

    To initiate a return, please reach out to us at nailbop9@outlook.com. We’re here to help! 💖

    If your order has not yet shipped, a cancellation request is possible. Please contact us at nailbop9@outlook.com. If your order has already shipped, unfortunately cancelling your order would not be an option. 

    CUSTOMER SERVICE

    No worries, we are here for you. Please contact us via email at nailbop9@outlook.com. We will respond to your inquiry within 24 business hours.

    We are a China-based company with access to high-quality product resources and an extensive range of styles. We specialize in customizing designs to meet your specific needs, offering you competitive pricing and excellent value.

    We invite you to reach out to us at nailbop9@outlook.com with your requirements. We look forward to the opportunity to collaborate and build a successful partnership with you.

    live_help

    Didn't find your answer?

    Our customer service will be happy to help you.

    APPLICATION & REMOVAL

    Step 1: Prep!

    Prepping your nails is the key to long-lasting press-on nails, so don’t skip this step!

    1. Push back cuticles: Use the included cuticle stick and gently push back your cuticles. File your natural nails to your desired shape.
    2. Find your fit: Match each Glowie nail to your natural nail beds to find the best size for a seamless fit.
    3. Buff: Lightly buff the surface of your nails with the nail file provided in the kit.
    4. Cleanse: Wipe your nails thoroughly with the alcohol wipe to remove natural oils that could weaken the adhesive.

    Step 2: Choose Your Adhesive

    Choose the adhesive that works best for your wear time:

    Option 1: Sticky Tabs (Ideal for short-term wear)

    • Select a sticky tab that fits your nail bed and apply it to your nail.

    Option 2: Nail Glue (Best for long-term wear up to 14 Days)

    • Apply a small amount of nail glue to both your natural nail and the back of the Glowie nail.
    • Avoid touching the glue with your fingers—it bonds quickly!

    Step 3: Press!

    1. Place the NailBop nail at a 45° angle over your natural nail.
    2. Press down firmly for 20–30 seconds, making sure to eliminate any air bubbles.

    You're all set! Enjoy your flawless nails! ✨

    Easily remove your press-ons without causing damage by following these simple steps:

    1. Prepare a Soak: Mix hot water, soap, and any type of oil (e.g., cuticle oil, kitchen oil, or body oil) in a bowl.
    2. Soak Your Nails: Immerse your nails in the mixture for 10–15 minutes to loosen the adhesive.
    3. Gently Remove: Once the nails are softened, gently lift them off.

    Pro Tip: If some nails are stubborn to remove, it could be due to the amount of glue used or how long they've been applied. In this case, soak them a little longer to ensure easy removal!

    No stress, no damage, just fresh nails! 💅✨

    • Avoid Water Contact: For the best results, steer clear of water for at least 3 hours after application. This will help the sticky tabs or glue bond securely and extend wear time.
    • Hands Off After Cleaning: Once you’ve wiped your nails with the alcohol pad, avoid touching them with your fingertips. This prevents natural oils from transferring back onto your nails, which could affect adhesion.

    Follow these tips for a flawless, long-lasting manicure! 💅✨

    Absolutely—100%!

    Glowie nails are crafted to be durable and long-lasting, making them perfect for multiple uses.

    1. Clean Them Up: Gently buff off any leftover glue from the back of the nails using the petite nail file included in your kit.
    2. Store Them Safely: Place the cleaned nails back into the Glowie case to keep them in perfect condition for your next use. 😊

    Enjoy effortless, reusable nails! 💅✨

    Don't worry, if some nails are popping off sooner than others, it’s usually due to uneven glue application. No biggie—here’s how to fix it:

    1. Reapply: Add a small amount of glue to your natural nail and a dot to the back of the press-on nail.
    2. Press Again: Follow the same pressing steps to reattach it securely.

    Absolutely, babe! Your natural nails are completely safe when using NailBop press-ons. Our nail glue is non-damaging and gentle on your nails.

    To maintain healthy natural nails, follow these tips:

    • Recommended Wear Time: Keep your press-ons on for 7–14 days. Wearing them longer may increase the risk of water getting trapped between the artificial nail and adhesive, potentially leading to bacteria growth.
    • Monitor for Lifting: If your nails start to lift, follow the removal process promptly to avoid issues.
    • Reapply with Care: You can reuse your press-ons! Just ensure both your natural nails and the artificial nails are clean and properly prepped before reapplication.

    With proper prep, care, and timely removal, your natural nails will stay strong and healthy! 💅✨

    SHIPPING & DELIVERY

    Yes! We offer free standard shipping for orders over $50.

    We know you want your order ASAP. We are just as excited for you to receive your new NailBop nails! We ship all orders out within 48 business hours of purchase.International shipping will take on average 7-15 business days.

    Please note that NailBop is not responsible for any import duties, taxes, customs fees, brokerage fees, or other charges imposed by your local government(if available).

    All taxes and duties are the responsibility of the recipient and are collected by your local government. For detailed information about these charges, we recommend contacting your local customs office.

    Important: Shipping fees and taxes will not be refunded for packages refused due to unpaid customs duties or taxes. To avoid unexpected costs, please familiarize yourself with your country’s import policies before placing an order.

    Thank you for your understanding and support! 💖

    RETURNS & REFUNDS

    We hope you’re absolutely obsessed with your new NailBop nails and never look back at overpriced manicures! 💅✨ But if for any reason you’re not completely satisfied, we’re happy to offer a hassle-free return on new, unused, and unopened nails within 14 days of purchase.

    Important:

    • Return shipping costs are the responsibility of the customer.

    To initiate a return, please reach out to us at nailbop9@outlook.com. We’re here to help! 💖

    If your order has not yet shipped, a cancellation request is possible. Please contact us at nailbop9@outlook.com. If your order has already shipped, unfortunately cancelling your order would not be an option. 

    CUSTOMER SERVICE

    No worries, we are here for you. Please contact us via email at nailbop9@outlook.com. We will respond to your inquiry within 24 business hours.

    We are a China-based company with access to high-quality product resources and an extensive range of styles. We specialize in customizing designs to meet your specific needs, offering you competitive pricing and excellent value.

    We invite you to reach out to us at nailbop9@outlook.com with your requirements. We look forward to the opportunity to collaborate and build a successful partnership with you.

    live_help

    Didn't find your answer?

    Our customer service will be happy to help you.